💡 When state tax IDs are pending assignment, tax payments may be temporarily delayed. Here's what you need to know about tax refunds in these situations and how Warp handles them for you.
Why Tax Refunds Happen
When running payroll in states where tax IDs are pending assignment, Warp may be unable to immediately remit tax payments to state agencies. In these cases:
Warp initially attempts paper-based filing and returns as an alternative to electronic submissions
Some state agencies may reject these paper filings
After multiple filing attempts, if we remain unable to remit payments, Warp will refund the tax amounts to your employer account
What To Do If You Receive a Tax Refund
If you receive a tax refund from Warp:
Contact our support team immediately
Warp will need to reinitiate any failed filings
We'll help recollect the tax amounts and remit them to the remaining states
This process brings all tax liabilities up to date
Resolution Timeline
Standard resolution time for re-filings and tax repayment requests is 20 business days, as they depend on tax agencies response rates and availability.
Our team aims to complete all resolutions by the end of each quarter
Please note that these situations are temporary, and our tax operations team actively works to resolve them as quickly as possible.