A payroll void corrects errors in a processed payroll by creating a new record with negative amounts that offset the original. A void does not move money on its own - recovering net pay already sent to an employee requires a separate ACH reversal, and taxes already deposited with government agencies generally can't be refunded. Warp's support team will handle any required tax adjustments and amendments.

⚠ Before You Request a Void - Please Read Carefully ⚠

A payroll void has significant financial implications. Here’s what you need to know:

Key Components of Payroll

• Net Pay: Sent directly to employees.

• Taxes: Sent to various government agencies.

Important Considerations

• Once a payroll enters processing and funds are in flight:

  • Net Pay: Can often be recovered through an ACH reversal from the employee’s bank account.

  • Taxes: Payments may already have been deposited with government agencies. Refunds are only possible for unpaid taxes.

• Refund Limitations:

  • Only unpaid taxes will be refunded to the employer during a void and reversal.

  • It’s difficult to predict which tax payments can be refunded.

When You Need a Void

A payroll void is necessary when errors are discovered in a processed payroll, such as:

• Incorrect payment amounts to employees.

• Wrong bonus or commission amounts.

• Errors in deductions or withholdings.

Understanding Payroll Voids

When you void a payroll, a new payroll record is created with negative amounts to offset the original incorrect payroll. Key points to note:

• Eligibility: Voids can only be processed for payrolls when the employer debit has settled.

• Money Movement: A void does not automatically reverse payments already made.

• Tax Adjustments: Warp’s support team will handle all necessary tax adjustments and amendments.

How to Request a Void

1. Reach out to us via email at warp@support.co or via chat

2. Provide the URL link to the payroll that needs to be voided

3. Our team will review and process the void

4. You'll receive confirmation once the void is complete

ACH Reversals

If an employee has received an incorrect payment, you may need an ACH reversal in addition to the void. Important details:

• ACH reversals must be initiated within 5 business days of the original payment

• Reversals are only possible for ACH payments (not instant payments)

• You must have a valid reason for the reversal (such as incorrect payment amount)

Next Steps After a Void

Warp's support team will:

1. Process any necessary tax adjustments

2. Handle amended tax returns if the void affects a previous quarter

3. Refund any unpaid tax liabilities

4. Guide you through any needed ACH reversals